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Bridal Elegance

Services:

Dress & Attire

Where Style and Elegance are Always Affordable
Phone: (616) 956-1119 
6865 Cascade Road SE, Grand Rapids, MI 49546
 
Overall Rating
4.6 out of 5.0
Quality of Service:
4.7/5.0
Responsiveness:
4.6/5.0
Professionalism:
4.7/5.0
Value for Cost:
4.6/5.0
Flexibility:
4.5/5.0
 
38 Total Reviews
 
Amy
Wedding: 11/19/11
4.7 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.5/5.0
They had a beautiful selection of dresses and I absolutely adored mine.
Stephani
Wedding: 8/20/11
4.4 out of 5.0
Quality of Service:
3.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I chose Bridal Elegance for my bridesmaids dresses because they carry the Dessy line and had a hard to find color of dresses. Our initial appointment went well and I found a dress for the girls, however they didn't have a swatch of the colors and I ended up picking the wrong one! Luckily, we were able to change the order before it was processed, but I thought it was strange that they didn't have the swatches and I had to rush ship them myself from Dessy.com. Once the dresses came in, they notified me right away and everything went smoothly for the most part. None of the girls used them for alterations, so I cannot attest to that. However I would recommend them based on their HUGE selection of Bridesmaids dresses.
hbrons
Wedding: 7/30/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I had a wonderful experience at Bridal Elegance. I found my dream dress there and worked with my consultant to altar the dress as needed. The seamstress, Jamie, that I worked with was fantastic. She listened to the changes I wanted and made them happen. She was very timely and made my dress look absolutely perfect. I felt like a beautiful bride on my wedding day. Bridal Elegance was a great salon. It was much more personal than other salons I went to (David's Bridal) and I did NOT feel like I was being rushed out the door or pressured into buying the dress. I would recommend Bridal Elegance to any bride! :) Thank you!
kCp
Wedding: 7/16/11
1.5 out of 5.0
Quality of Service:
0.5/5.0
Responsiveness:
1.0/5.0
Professionalism:
1.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
1.0/5.0
DO NOT have your wedding dress, or any dress altered at Bridal Elegance! In fact, save yourself the headache and don't even go there! I absolutely loved my gown and thought it would be an easy process to fix the straps and length because everything else fit when I bought it. But then the nightmare started. I had to travel 5 times for dress fittings from out of town only to find that the dress no longer fit me, there were stitches showing, and the buttons were all uneven! The seamstress at Bridal Elegance blamed it on weight gain. REALLY?!? You are going to tell a 5'6'' 125 pound bride that she is fat, when she's been working to lose weight for the past 3 months!!! The horrible dress experience is the only bad experience we had with any of our vendors. I account this to the inexperienced, over-worked alterations department at Bridal Elegance. Wish I would have purchased the dress and gone to a separate, independent seamstress right away because that is what I had to end up doing 2 weeks before my wedding. That means I had to pay again to correct the screwed up job the first person did. Thankfully, my friend's seamstress at Pam's Custom Sewing did a miracle for me! She fixed the buttons, straps, waist, and bustle in 1 day!!! This proves that the seamstress at Bridal Elegance had NO idea what she was doing. It took her 6 months to ruin my dress!!! Plus, we found out she only took in one side under the arms so the zipper in the back was off center! I will NEVER go to Bridal Elegance again or recommend to anybody after that experience. Please go to Pam's Custom Alterations in Zeeland, MI if you want quality, low-stress service!!!
Aliesha
Wedding: 7/16/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I loved working with everyone at Bridal Elegance! Everyone was so nice and accomodating with my schedule while I was finishing up school. Everyone was so helpful with finding the exact colors in the style that we had picked out for our wedding! I didn't get my bridal gown from Bridal Elegance, but I had all of my alterations done there. I couldn't have choosen a better place to have trusted my dress. She even noticed that I had lost 20 pounds! I felt so beautiful the day of my wedding and the bridesmaids all looked great as well!
Brittany
Wedding: 7/2/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Bridal Elegance was such an amazing salon that really helped to save my wedding. I purchased bridesmaid dresses from a different salon and they came back the wrong color and did nothing to solve the problem. Three months before my wedding I went to Bridal Elegance and they went above and beyond all of my expectations to solve the problem in a timely manner. I was also having a problem finding bridal shoes and they searched all over for me. I would recommend there personal, quality service to anyone!
dakoskel
Wedding: 6/11/11
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.5/5.0
Great service! Loved this place they respect your schedule and are very pleasant people. THanks again.Lisa Beslagic
eec93
Wedding: 6/4/11
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Found my dress on the first fitting. They didn't have the exact style but ordered it for me, fitted and altered it, and helped me find the perfect veil. They are the only place in the area that carries Sophia Tolli.
Mary W
Wedding: 9/11/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
It was a dream to work with Bridal Elegance. When I found the dress online, I knew it was perfect for the beach wedding my fiancé and I were planning. Various area boutiques carried the dress according to the website of the designer. Prior to selecting a boutique with which to set an appointment to try on the dress, I called to ask questions such as price of the gown, availability of accessories, etc. Bridal Elegance seemed to be the most knowledgeable about the dress as well as the best most affordable. Once at the boutique, I knew that both the dress and the establishment were the right fit for me. The staff was attentive and pleasant, never once making me feel rushed or the small size of the bridal party insignificant. Leading up to the momentous occasion, I was working two jobs and attending school full-time. Bridal Elegance understood my time commitments and worked around my schedule, being considerate of my hectic schedule by their promptness at my appointment times. Aubrey, my seamstress, excelled in her vocation. She went above and beyond just doing fittings by taking the time to suggest jewelry and to present multiple options for a wrap to compliment the gown.I cannot overemphasize how pleased I am with how my big day turned out, thanks in part to this gem of a boutique. Many thanks to Bridal Elegance for a gown that aptly reflected my fairytale day.
Naomi
Wedding: 8/28/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Love Love Love! I had the best day ever because of my dress which was found by the lady who actually altered my dress.... which fit perfect the day of my wedding. I lost weight even the last week and she still managed to make the dress fit perfectly. My dress alterer was Carol. Very sweet and understood how I was very nervous for the day to come. I even received a discount because I purchased it all that day!
Laura
Wedding: 8/14/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I had a fabulous experience. The ladies who work there were attentive, supportive, and patient. After looking at several dress shops, I found my dress at Bridal Elegance. It was the perfect dress and they tailored it to fit me like a glove. I received numerous comments all nite on how beautiful the dress was and I felt amazing.
Allyson
Wedding: 8/7/10
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
I found my bridesmaid dresses from Bridal Elegance, and they were the best price I could find all around. The staff was helpful, especially with my out of town bridesmaids, and most importantly the dresses came in quickly! Very happy with their services.
Becky
Wedding: 10/31/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I was really happy with Bridal Elegance. I bought my dress, shoes, headband, and bra from them. I liked how they stored my dress for me; otherwise it would have risked cat hair before the wedding day. The headband seems like it was a bit pricy, but it didn't hurt my head, like most do, so it was worth it. The shoes and dress were a great deal. The bra seems like it took awhile to ship, if I remember correctly, but the service was always good. The women who work there were very friendly and the alterations made the dress look truly amazing.
jackebee
Wedding: 9/26/09
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
I got my dress altered at Bridal Elegance because I was less than impressed with the store I purchased my dress at, and I knew two brides who had gotten dresses altered there. My dress was done on time and it looked great. I live about an hour away from the store and they were very flexible to work with. I would recommend them to a friend.
Chandra
Wedding: 9/19/09
4.2 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
3.0/5.0
THe shop has a wide variety of dresses, and people are more than willing to help you if you have an appointment. They are not at all happy should you be 5 minutes late for that appointment and will remind you that they won't spend 5 minutes with you beyond your appointment if it would be infringing on someone's time. The alterations are pricey, but are done well. The service is good - but you need an appointment for everything. They gave my bridal party a bit of a hard time because one of them wanted the dress in a different style - which apparently changes whether or not they would get the "bridal party discount'. But, overall, a good experience. I had been to shops where the people were more friendly, welcoming and flexible, but this shop has a wider variety than most in the area.
Jenni39061
Wedding: 9/12/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Bridal Elegance was awesome! They did my dress, groomsmen tuxes and bridesmaid dresses. We had NO problems at all. Everyone's attire fix to a "t" and we received so many compliments on how great everything looked. I looked at numerous bridal shops and no one had the dress i wanted except for BE. Their seamstress was awesome. I had a very heavy dress and not ONE bussel broke on my dress for the whole day! They were awesome. I would recommend them to anyone. Extremely organized and super friendly. Thanks!
Kelly
Wedding: 9/5/09
3.3 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
3.5/5.0
Professionalism:
4.0/5.0
Value for Cost:
2.5/5.0
Flexibility:
2.5/5.0
This is the store I turned to after a horrible experience at David's Bridal. They allowed us to come in with my bridesmaids on two different dates and try on a few dresses with no problem. However, we had to pay $5 every time we walked into the store (nonrefundable if you don't buy anything there, or applied to your order if you order from the store). I also wanted a fabric swatch so I could use it to match table runners, flowers, etc. and that cost $15 for a one inch square of scrap fabric. Another problem is that they have each dress is one size only so my plus size bridesmaid could not try on the dress. I found a bridesmaid dress that I LOVED and we ordered from the store. It took 4 months for the dresses to come in but they were exactly what I wanted. None of my girls did alterations there because it was so expensive. I felt like I got average service but was willing to pay extra for a dress that I loved and could not find anywhere else in Michigan.
newmrskjl
Wedding: 8/15/09
4.6 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.0/5.0
Overall, I had a good experience. I found my perffect dress on my first visit and was able to receive some good discounts on it by purchasing it that day. They had a wide assortment of prices from inexpensive to expensive. They carry many well-known designers, which is nice as it is foten hard to find them outside of the big cities. In addition, although their service wasn't top notch as I would expect when making such a big purchase, the alterations were top notch. We had several alterations appointments, and it did not even end up being that expensive. The woman who heads the alterations really wanted to make sure I was 110% happy and comfortable in my dress. That made up for the service while bridesmaid and wedding dress shopping.
adendulk
Wedding: 6/20/09
4.7 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.5/5.0
Getting my gown at Bridal Elegance was a great experience. They were extremely flexible and made my alterations experience enjoyable.
clareshubert
Wedding: 6/20/09
4.7 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
They were great to work with and they have several discounts I was able to take advantage of. By combining them all, I got 25% off my Maggie Sottero dress. I had my alterations done there, also and they did a wonderful job.
 
 
Find Bridal Elegance reviews from newlyweds in Grand Rapids that used Bridal Elegance for wedding Dress & Attire services.