Chaircover Express
Services:
Event Rentals
refine your style with chair covers, linens, chiavari chairs
Phone: (616) 928-1016
|
1097 Legion Park Drive, 635 South Main Street, Holland / Ann Arbor, MI 49423
Overall Rating
4.7 out of 5.0
Quality of Service:
4.8/5.0
Responsiveness:
4.7/5.0
Professionalism:
4.7/5.0
Value for Cost:
4.8/5.0
Flexibility:
4.7/5.0
79 Total Reviews
Banquet Coordinator
Wedding: 1/21/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I absolutely love working with Siene and her staff at chair cover express. They have been nothing but friendly and very helpful. I service out all my incoming weddings to them and I definitely have many options locally. I look forward to another successful year with them.
Mildred
Wedding: 1/14/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Prompt response to inquiry. Communicated with venue to assure that chair covers ordered were the appropriate type/size. Very pleasant and professional staff. Competitive pricing.
K
Wedding: 1/3/12
4.0 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
3.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.0/5.0
The woman who was helping me at the local office in Hawaii was extremely helpful and responsive, but I found that working with the Michigan office was a little more difficult. I didn't hear much from them after signing the contract, and was a little tense that they were still coming. A confirmation would have been appreciated. Otherwise, my order came out fine and although they were late (I think that was more due to an event happening on the North Shore that made traffic a lot heavier than normal), they were still in time for my event and everything turned out well.
Abi
Wedding: 12/31/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We were so happy with your chair covers and sashes! They were the perfect decorative addition to our reception! The return system was convenient for family and so nice to just drop off in the same box and the shipping to already have been paid. Thank you for your services. Only comment to add is it would be nice to receive a confirmation email when you have received the product back, and if there are no further charges or responsibilities.
Brena
Wedding: 12/10/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I rented the chair covers. They looked great at my husbands 50th birthday party. I received the chair covers 2 days before my event and they were packed so well. No wrinkles at all. I would use their service again.
rito
Wedding: 12/3/11
3.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
2.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
2.0/5.0
Dianne from the Hawaii office was a pleasure to work with. She had a very great attitude and kind / sincere way about her. Nothing but good things to say about her from beginning to end. Very hardworking.The 2 stars for Professionalism and Flexibility are for the corporate office on the mainland. I called to submit my final head count. I called later that day to change my head count and the lady on the phone was very short with me and told me that it was too late to change the final count. I felt her "shortness" was an offensive posture so I wouldn't push the issue. It worked because I didn't, but it was still a bad way to handle the situation.
Wedding: 11/26/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Awesome service :). The chaircover sashes were beautiful.
Novbride
Wedding: 11/5/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Highly recommend. Chairs were beautiful.
Mrs. Skeet Skeet
Wedding: 10/29/11
4.4 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.5/5.0
Value for Cost:
3.5/5.0
Flexibility:
4.5/5.0
Chaircover Express was wonderful. I went into the store, picked out what I wanted, and never had to worry about another thing. They were AMAZING!
nn
Wedding: 10/29/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Great service. Always got a response the same day, and Diane was extremely helpful and accommodating during our visit to the showroom. Chaircovers, overlay, and table runners transformed the ballroom!
Cindy
Wedding: 10/29/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Chaircovers and sashes arrived on time and looked beautiful
Georgette
Wedding: 10/22/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I've been looking for a rental company for my table linens for my wedding and all the other places did not have the color I was looking for which is sage green. So I called Chaircover Express that I found online and they said they had that color and just would need to order it from their corporate office. So I went in and they even gave me the Expo Discount. Customer Service is a big thing for me and they really gave that. They were all very friendly and willing to make my day special. They even dropped off, set-up and picked up all their items we rented!!! Will definitely recommend them to others
Crystal
Wedding: 9/24/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I used this vendor solely because they ran a special with Weber's Inn, my reception space.They did lose my signed documentation, which I forwarded back to them without a issue.I had no complaints, I got exactly what I asked for!
jm9
Wedding: 9/17/11
4.6 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
They were great to work with and our wedding looked beautiful!
Lauren
Wedding: 8/20/11
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
I consider the service I received to be very good. They sincerely cared about the customer service they provided and they were very communicative and flexible when arranging our plans.
Heather
Wedding: 8/19/11
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Chair cover express did a fantastic job and the chair covers really pulled the room together.
jennyrs
Wedding: 8/13/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Sienn was great! This was an incredibly easy vendor to work with and the chair covers looked great!
Jamie
Wedding: 5/29/11
3.9 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
3.5/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.0/5.0
The only problems we had were: finding your store in Ann Arbor and the pre-addressed/pre-paid labels didn't stick and we ended up having to pay for another label. I will try to hunt that receipt down to forward for reimbursement. Thank you for everything. Many compliments.
tbroek
Wedding: 5/29/11
3.7 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
1.5/5.0
It would have been nice had they left the extra chair covers the I paid for in case something was spilled or an extra person showed up.
littlehime
Wedding: 5/28/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Very professional and very willing to help.
Find Chaircover Express reviews from newlyweds in Grand Rapids that used Chaircover Express for wedding Event Rentals services.
