English Hills Terrace & Gardens

The ballroom was BEAUTIFUL and they did a great job!

They did an awesome job and the food was amazing!!!

We had our reception in the ballroom, and we had a great experience with English Hills!

English Hills met absolutly all of my needs. They worked with me on my wedding day in setting up early, they did not charge more than what was agreed and they were very friendly and helpful.

Decorations were beautiful. The catering however was not spectacular. The appetizers and deserts were great but the presentation of the actual meals was somewhat sloppy and the food was just so-so. The Prime Rib was very good but the Tilapia lacked flavor. The service during the event was pretty good though they did forget to do something we had agreed upon and they didn't ask the guests if they wanted champagne or sparkling wine so all the adults got champagne.

Unlike some of the other reviews, we had a great experience with English Hills. Our reception was at the County Club location on 4 Mile Rd. We received many rave reviews from our guests about the food quality and the servers were excellent, especially our bartender. The best feature for our reception was the per person charge for the bar. If you anticipate a large bar bill, this is a really great option for those on a budget.

I used the Four Mile road location. The facility was kind of old, and they had a big tacky sign up for the pro shop... all that I could deal with for the excellent price I got. (I know this is a long review, but keep reading... it's not all negitive).What I could not deal with is the level of customer service I received. We'll call her "Carrie". First off, Carrie made me conform to her schedule. I was working 6-7 days a week, with my hours being 8am-8pm. She would not make concessions for me to come in and view the venue on a Sunday. I could not do it after work because she wanted me to arrive at the facility, which was across town, by 8pm. They haven't invented teleportation yet. I had to take a Saturday off of work to come out and view the venue because Carrie did not want to come in on a Sunday (the only day that I had a 75% chance of not working). Carrie did not listen to what I wanted. She chose how to set my room up without consulting me, and then charged me to "re-set" the room stating that all the linens and dishes were already in place. This was the Wednesday before our Saturday wedding. When I arrived at the PGA room later that afternoon (Wednesday) to help my decorators, much to my surprise, nothing was on the tables. Carrie charged me $100 to "re-set" a room that was not set up in the first place! I got charged $100 for the staff to move 4 banquet tables from one side of the room to another. When I brought that up to Carrie, she had no response. I did not get my money back. I was so upset (and still am 6 months later). I feel that I've been ripped off.On a brighter note, our room captain was awesome. She handled things beautifully, and my guests had a great time! If you do go through with using English hills I suggest the vegetable lasagna. It sounds gross, but it was wonderful. The Alfredo sauce on it was to die for. Steer clear of the kielbasa and sauerkraut. It was not as good as I thought it was in the taste test, and when I brought that up to Carrie after the wedding, all I got was more excuses.If you are looking for a decent venue when you're on a budget, and you're willing to put up with the customer service rep's crap, this is a good venue. If you value customer service, steer clear of English Hills.

The food was great and I was very pleased with the help the staff provided along the way.

The food was incredible. Many of my guests talked about it for a long time afterward which is weird because the tasting beforehand was not impressive. We had the Windsor room, the smallest of the three. It was perfect for us. Our bartender was amazing. The only bad experience was that they forgot a letter in my name on the sign and didn't change it even after saying something.

They were helpful with the planning and getting exactly what you wanted. They offered extras that I wouldn't of even thought they offered...mic, guest book stand, tables for extra things (d.j. and unity candle). Some things that I didn't mike so much is they charge for every little thing.... My grandparents do not eat that much. I think they should offer a senior dis. Other things ( I was knid if upset by this) I had extra cake and they said they would box it up for me... when I went to go get it they said there was no cake there.

English Hills was great for my wedding! We got married in the garden, had the reception in the Windsor Hall and the staff was wonderful! They worked with me from start to finish, and knowing that brides are very busy would call to remind me of things that needed to be done. They were very supportive and did an awesome job!

We got married in the ballroom and loved it. The food was great! We loved our bartender, and the sales office was very helpful throughout the whole process. Highly recommended.

Our reception was alright, we had a little problem getting the appetizers out that we had paid for, but it was taken care of. We got a new event coordinator right before our wedding but that wasn't too big of a problem, we just liked the other girl better. Overall the staff was great, and it was a good time. The food was a little cold, but it tasted good. Budget wise it was a little high. I would recommend it.

We had our Reception here (not the ceremony). The building is getting kind of old. The fact that you don't have to pay for each individual item, like the food, plates, linens, etc was really nice! They did promise us that the horribly choppy driveway was going to be repaved before our wedding and it was not. There are different entrances depending on which room you use. In the planning process, we always went through a nice doorway. For our reception, we entered in the back and it definitely looked like a back door... not cool!

I would recommend this place. I have been to several receptions there and also had my own there. The only problem we had was they forgot to put out the appetizers in the evening, but once we realized that and talked to them they took care of it. They ended up giving us the appetizers half off because mostly everyone had left since it was so late in the evening. They do let you decorate pretty much however you want to. For the price, the food is great and the enviroment was wonderful too. We found that it was cheaper than a lot of places for us because of the bar. We wanted a full bar and most places charge by the bottle and we knew we would go through a lot.