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Rogers and Hollands

Services:

Jewelry

Phone: (616) 531-6000 
3770 Rivertown Pkwy SW # 1196, Grandville, MI 49418
 
Overall Rating
4.1 out of 5.0
Quality of Service:
4.4/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.1/5.0
Value for Cost:
4.3/5.0
Flexibility:
3.9/5.0
 
11 Total Reviews
 
JacqT
Wedding: 10/8/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My engagement ring is from Rogers & Hollands, as well as most of the other jewelry I have. It is a great store and they are a local, family owned company which is always a plus!!
loribeth
Wedding: 12/3/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We went to Rogers & Hollands to find our wedding rings. The quality of their jewelry is exceptional, and they really know their stuff. My husband had been sized for his ring at another store, but they sized him wrong. The salesperson at Rogers & Holland brought out actually sizing rings that made it easier to get the correct size for my husband. We looked at several rings and finally found two that we liked. The manager called the owners to see if he could get a better deal on the rings if we bought them together, and we got a fantastic deal.Later, I decided I didn't really like the ring we selected to go with my engagement ring. We went back during a bridal show they were having and just when we were about to start looking through catalogs, we found the perfect ring in the one of the diamond cases. The owner was there that day, and we got a fantastic deal on the new ring.
Wendy
Wedding: 8/8/09
4.6 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.0/5.0
Rogers and Hollands is a great place to purchase a ring, I absolutely love my ring, it is more than beautiful!
Wedding: 10/4/08
1.1 out of 5.0
Quality of Service:
2.0/5.0
Responsiveness:
1.0/5.0
Professionalism:
1.0/5.0
Value for Cost:
0.0/5.0
Flexibility:
1.5/5.0
we had a nightmare with rogers and holland jewerls. We bought the ring and it was my dream ring. It has three small bands welded together with diamond chips all the way around the band, well not only did they mess up the order before my husband even proposed but after we were engaged and I realized that there were diamonds missing out of the band that had fallen out, they refused to replace them (even though we had a lifetime warentee) Eventually they did replace them, for it to happen two weeks later yet again. So we brought the ring back in, and decided to choose a different ring because although it was the most beautiful ring, it was very poorly made and we didn't want to have the ring being fixed more than it would be on my finger so we decided to pick a different ring that was a little more on the safe side. After we ordered the ring we got a call that it was in and they had ordered the WRONG ring, what a mess, I remember crying because we had been engaged for a little of two months and I had only gotten to wear my engagment ring for a week or so. So when everyone would ask to see my beaUTIFUL ring (one of the best parts about being engaged) I got to tear up and tell them I didn't have it at the moment. so they finally fixed it, and when we went to go pick it up hoping it was right this time, they set the main diamond wrong. It was one of the worst expierences of my life!
smithers
Wedding: 8/23/08
3.8 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
3.0/5.0
I LOVE our rings. Mine is a custom piece from the Platinum collection. I had one minor problem with it when I first got it, but they fixed it right away and we haven't had any other issues.
bkdk
Wedding: 12/28/07
4.0 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
3.5/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
3.5/5.0
I bought my wedding band here. They have a great selection, and I was able to find exactly what I was looking for after searching for MONTHS!
JCROUGE1@aol.com
Wedding: 7/14/07
3.8 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
3.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
3.0/5.0
they offerd us a deal and told us not int. for 6 mounths and after 1 month we where charged int. We went back and had to fight with tehm for 3mounths and then we finely got it where we did nto have to pay the int.
mjohns39
Wedding: 6/23/07
4.1 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.5/5.0
Value for Cost:
4.0/5.0
Flexibility:
3.0/5.0
I LOVE MY RING!! The sales woman was very helpful, bargained on price and made us feel important! Thank you!
Rebecca
Wedding: 12/10/06
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
They are SOOOOO helpful and very professional with their services. I would highly recommend them!
AmandaG
Wedding: 9/3/05
4.2 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
They were willing and able to change the round stone to a princess cut in the bridal set I liked without too much fuss.
Meredith
Wedding: 8/15/03
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My husband was in cahoots with my mom in order to purchase a wedding set I had seen at this jeweler months before. They were very helpful and kind in their dealings with them. Every six months or so, when I'm in town in MI, I stop by and get my rings checked and cleaned. They are always so kind and helpful and their quality and prices are good.
 
 
Find Rogers and Hollands reviews from newlyweds in Grand Rapids that used Rogers and Hollands for wedding Jewelry services.