The Pinnacle Center

The Pinnacle Center is a beautiful and large space and they have delicious food. The room rental fee is quite steep compared to some other places around Grand Rapids, but it includes DJ service--which was fantastic!--and the cake cutting fee and pop and coffee, so it's not really as bad as it initially seems. The food was great and the dance floor is huge. Highly recommended!

Everyone did an awesome job! i have no complaints whatsoever and would like to give a two thumbs up for Brad!

Dear Bill, Donna & Bradley: I want to extend a warm thank you to all of you, but especially to Bradley for his work both during rehearsal and on the wedding day. The rain made for some very tense moments and he worked hard to keep on top of everything. As the mother of the bride I felt like I could really enjoy the day since Bradley had a good handle on the schedule. Thank you for allowing us to bring in food for the bridal party (they really were hungry after pictures earlier in the day). The service at the reception was very good. The food was delicious with one exception - the mashed potatoes tasted watered down so there was little flavor to them. Overall - I WILL HIGHLY RECOMMEND THE PINNACLE CENTER ! Thanks again everyone!

Although The Pinnacle Center pulled through on the day of my wedding, it was a rough road to plan for my reception. I dealt with an inconsistent shuffle of event planners, each one giving different information. This information proved to give me an extra 12 hour project the week before my wedding because of the annoying miscommunications. The Pinnacle Center is not flexible in many ways - they have the "It's our way or the highway" type of mentality, even when it comes to changing traditional events & dances. Value ----- ??? What value? A 1/4 barrel keg of Bud Light costs $110 and bottom shelf wine for $15/bottle!! Not that I had a major drinking crowd, but I certainly paid for it like I did! This was a rip off, considering we still had to pay a bartender fee on top of the sponsored bar price. Also - the cash bar option I attended at another friend's wedding $5 for a 16 oz Bud Light, and $5 for well Mixed drinks. Even though it was a cash bar, they provided the very bottom shelf liquors, as if they weren't charging enough. Besides the outrageous extras that cost so much (under-table lighting), they did not supply outdoor cocktail tables for my Fountain-side outdoor area as I requested and they confirmed. If you are paired up with a wedding planner named Ryan - REFUSE at any cost. He is very inconsistent and does not follow through. The pinnacle Center turned out to be a beautiful place to hold my reception - but I definitely PAID for it. $$$$ I wasn't looking for the cheap way out of anything for my whole event that day, but the overcharge of their services was beyond any I have ever dealt with before.

Everything was awesome! Thank you!

The Pinnacle is your all in one stop shop for an event center. We had our wedding reception here and it could not have gone any better. Even our professional photographers said it was the best venue they have ever been to. The food options are vast and the food is fantastic, our guest complimented how great the food was. They have great packages for open bar and my groomsmen were very delighted. The technology is great, they have GOBO lighting which is the latest craze for all weddings. They also have lighting that switch's colors during the beat of the music so the dancing made you feel like you were in a club! They were also very flexible with music-not only do they have a large playlist selection they were able to accomdate specific Thai/Laotion music we wanted to play. There is also a video of the entire reception that is given to you at the end of the night. The venue has many areas to take great wedding photographs, there is also a meeting/office area where we were able to change. There are many vendors (Photobooth, Floral, etc) that are familiar with The Pinnacle Center and they enjoy working with them. The staff and owners of The Pinnacle Center are great, anything my wife wanted or asked they either had or accomadated for us. It made things SO MUCH EASIER for me. If I had to do it all over again I would choose TPC without a doubt.

We were very pleased with the professionalism of The Pinnacle Center. We really appreciated how organized everyone was and how smoothly things went on the day of the wedding! We loved everything about TPC, the food, the location, the service, etc!

The Pinnacle Center is a wonderful venue for a reception (and ceremony, if that is what your needs may be). The staff, and Bill & Donna were great to work with and very flexible with requests that helped to make our reception truly our own and unique. The food was outstanding and we received many compliments on good the food tasted, the presentation, and the amount of food available for our guests. I would not hesitate at all to recommend TPC to another couple in their wedding planning. We had a great time at our reception and could not have asked for a better experience from TPC to make it all happen. :)

The Pinnacle Center was a beautiful place to have our reception! I fell in love with it the moment I saw it.. I loved that it has a sound booth with their own DJ, who was great; plated meals that were indescribable; and wonderful services! They were very professional and organized which I loved! Even at the last minute they were assisting with setting up another room for us to use for our ceremony due to the rainy weather... I will always be appreciative of that! They are definitely worth it!

AMAZING!!! Tammy (the reception coordinator) is hands down the best person i could have asked for! she handled all the little details and they are a one stop reception venue!! catering, DJ, linens, china.....they do it all!

I would definitely recommend them for your event.I couldn't have asked for anything better. The presentation was phenomenal as well, made our setting look super expensive.Making evening fun for everyone to enjoy.

The whole planning process was simple with them. They were able to accommodate our needs along the way and everything turned out perfectly. Thank you The Pinnacle Center for a flawless catering experience!

The Pinnacle Center was wonderful! The reception for our daughter"s wedding was delightful. Our guests raved about the food and service.

It IS worth the money for everything that is included. You dont realize how much coordination is involved until you get closer to your wedding. The pinnical includes so much of the coordinating details that it is well worth the rental fee. It sounds like a lot. I think the minimum was $7000 but that included the food, setup, lights, dancefloor, DJ, MC. All the other places will add additional costs for everything!!! Anywhere elso you would go you would maybe pay a couple grand less. But it's worth the stress you wont have because you dont have to set up etc, etc.. The only major thing that was missing was the take-down aspect. The vases had to be retured to the flower shop so we had to take the centerpieces apart. The pinaccle said we couldn't do it the next day because there was going to be church. Wouldn't flowers at church be good??? I think they should have included someone to help take down the flower arrangements at the end of the night. They did tell us ahead of time but we didn't realize how complicated and difficult our centerpieces would be to take down and it was hard work to get them apart at the end of the night and my parents got stuck doing it. The pinnacle should have included that in their fee. It's just something you dont really realize the issue until it's already there! The music was great. The MC was lacking a little personality and it didn't seem very personable. But besides that, the whole overall experience was great. Food was great, everything flowed perfect through the night. Huge venue! Very Happy overall.

everything went so smoothly and as the bride I didn't have to wonder or worry about something getting done!

Food was great! Two months after the wedding, I am still having guests tell me how delicious the food was! The only problem we had, was the guests had a hard time hearing the overhead annoucements of the dollar dance, boquet/garter toss. Overall, a great venue!

We had both our wedding ceremony and reception at The Pinnacle Center. The Pinnacle Center provided DJ service for both the wedding and ceremony, catering, beverage service and also provided the video of our ceremony and reception. The fact that all of the above services were included took a lot of the stress out of the planning process. The Garden Area for the wedding was beautifully landscaped and our pictures turned out amazing. The reception was perfect and the staff coordinated everything from the entrance of the wedding party to the cake cutting, dances etc. We received feedback from many guests that the food was some of the best they have had compared to other weddings. Overall our experience with The Pinnacle Center was positive. The only complaint I would have was with our coordinator and her attitude at times during the planning process. Overall she was professional, responsive and supportive but in the days leading up to the wedding seemed distracted and minimized some of our concerns or questions. It left my husband, myself and our parents with the feeling that since the checks were cashed we were no longer important to her. I would recommend The Pinnacle Center to any future bride and groom. The facility is very nice, the food is amazing and the fact that it is a one stop shop for multiple services made the planning process much easier.

We were very pleased with our reception at The Pinnacle Center. Tammy was fantastic to work with and made everything very clear from the beginning as far as what we needed to do and when. The reception was beautiful and everyone enjoyed themselves. We would definitely recommend this venue to anyone looking to get married in the area.

I would definitely recommend the Pinnacle, the venue is beautiful, however, the service was, as a first time bride, left to be a little wanting. For how much the venue costs we felt like there was no explanation for how things were going to go. We came into town to talk to our "wedding planner" thinking we would be discussing wedding details and getting the run down as to how things would go, as was told to us on the phone, but we ended up sitting down in the office going over a bill. We kind of felt left high and dry. This said, everyone was very kind. The day of the wedding went beautifully and people worked hard but it felt very informal. We had not met the two people who were doing our wedding and the man who ran it did not seem like he was having a good time at all. I understand these people have probably done a lot of weddings, but we haven't, and it would have been nice to be told how things were going to go and to meet who we would be working with during our wedding. We would have liked to feel like our business and our wedding was respected and to treat us that way. It wasn't like we were treated poorly or unkindly at all...more just that we were treated like "yep, another couple." If service was turned up just a notch, I would give this place 5 stars.

We received tremendous feedback from our guests about the beauty and atmosphere of the Pinnacle Center, the delicious cuisine, and the graciousness of the staff. One of our younger guests has a severe nut allergy and was apprehensive of the wedding cake. When one of the servers discovered this, the server went and found some M&Ms for him to eat instead of cake. He and his family (my mother, too!) were SO IMPRESSED by that gesture that they were raving about it for weeks after our event. The only wish was that there had been better communication between the servers regarding my cake. We had five flavors and had ordered more than enough cake with the hopes that all of it would be cut and our guests would be able to try each flavor, if they desired. I had many guests mention after the fact that servers had told them they could not exchange flavors nor have another slice because we were running out of cake- hard to believe since we went home with TWO uncut layers and half of two other layers! While my husband and I enjoyed plenty of cake in the days following the reception, it would have been nice (and a lot kinder on my midsection) had we been able to serve it in its entirety to our guests as we had planned. Overall, LOVE the Pinnacle. And special thanks to Tammy, the coordinator we worked with specifically. She was so helpful and a pleasure to do business with. Thanks again!