Walldorff Ballroom

The Walldorff Ballroom is a beautiful space! It was clean and provided the perfect backdrop to our reception. Brenda was very good to work with. She had many good suggestions and was willing to accomodate any request. We felt the cost for the quality of the room and food was good. Our issues were with the service. It was later told to me that there were issues with the food running out. We had purchased a buffet, however, food ran low and we ran completely out of our main dish. There was quite a bit of time before it was replenished, so much so, that our DJ had to make an announcement. Also, we requested champagne at the head table for the toast. Halfway through the toast, my father had to find a server to request our bottle be brought. Luckily, our best man had a long speech, so our glasses were filled just before he finished. Guests also reported that the tables were slow to be cleared. There was another big event going on that evening, which may have contributed to the slow service. In fact, after my mother approached one of the supervisors about the food running out, she replied, "well we do have another event going on." I understand being busy, but that should not have affected our event. I was told the bathrooms were a mess as bar patrons were using the upstairs bathrooms reserved for the ballroom. Additionally, at the end of the night, we were not told to use any other exit, so we had to leave using the main exit. I had to crawl over the band to get out. I was also told several of my guests were hassled by bar patrons on their way out. Additional security or a seperate exit could have resolved this issue. Overall, we were happy with the room and quality/selection of food and drinks, however, for this to become a top facility, the service will need to come a long way.

Beautiful ballroom; staff was superb; I didn't have to worry about a thing! The food was amazing! I never expected to get such high-quality meals for such a budget-friendly price.