Took a looong time to get my husband's ring order right (kept ordering the wrong size and then wrong style). Depending on who we worked with, they were either very courteous and helpful or misinformed and not too helpful. Overall they had some great sales and the quality is good so we were pleased.
meg
Wedding: 9/16/00
4.0 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.0/5.0
no complaints. they were very professional.
Find Zales Jewelers reviews from newlyweds in Grand Rapids that used Zales Jewelers for wedding Jewelry services.